The after-sales service department of AFA Company, started its activities in 2004 intending to provide the best services and improve customer satisfaction, and by using a group of technical engineering graduates, as well as creative and committed personnel has taken a step towards achieving its goals, which is to achieve the highest level of customer satisfaction.

The after-sales service department, utilizing the valuable experiences of managers as well as up-to-date knowledge, has tried to offer effective and high-quality services and the most reliable support to its customers. The expert team of the technical unit and after-sales service unit of AFA Company give specialized theoretical training to the consumers in the form of the main, key, and specialized points in a complete and detailed way.

After-sales Service Items:

  • Periodic and sequential preventive maintenance (PM) services
  • Specialized repairs and after-sales service in the shortest possible time by supplying spare parts
  • Upgrading devices and updating old systems
  • Providing expert services for buying and selling second-hand devices to prevent profiteering
  • Providing expert services and health assessment of devices using the most modern measuring and calibration equipment in the world
  • Use of original parts with quality assurance and warranty

 

با Service Manager’s Message:

By prioritizing customer satisfaction and relying on the scientific ability and specialized knowledge of technical experts, the service unit has developed an appropriate platform for providing services in the fastest possible time. We hope to provide peace of mind to our customers by constant efforts to prevent dissatisfaction, by providing standard services and high-quality products.

Video narration of the after-sales service of AFA